Privacy Policy
Harmony Public Adjusters
Effective date: October 2025 • Last updated: October 2025
1. Overview
Harmony Public Adjusters (“HPA”, “we”, “us”, or “our”) operates business software tools including the HPA Automation App to help roofers, adjusters, and homeowners manage insurance claims, contracts, and electronic signatures. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our websites, apps, or integrated platforms such as Adobe Acrobat Sign, Airtable, and Google Drive.
2. Information We Collect
Contact details you provide (name, email address, phone number, business information)
Documents, signatures, photos, and form responses submitted through our apps
Usage data and technical logs from connected services (for security, support, and automation)
We do not sell or share personal data with third parties for marketing purposes.
3. How We Use Information
To send and track e‑signature agreements and claims documentation
To manage supplements, appraisals, and administrative workflows
To provide customer support and improve our services
To comply with legal, regulatory, and security obligations
4. Third‑Party Integrations
Our system connects with secure services including Adobe Acrobat Sign, Google Drive, and Airtable to process documents and store files. All transfers occur over encrypted connections and are governed by the third parties’ respective privacy policies.
5. Data Security
We implement industry‑standard safeguards such as encryption in transit, multi‑factor authentication, access controls, and routine reviews. If you believe your information has been compromised, contact us immediately.
6. Data Retention
We retain signed documents and user records as required for business operations, audit, and legal compliance. You may request deletion of non‑contractual data, subject to applicable law and our retention obligations.
7. Your Rights
You may request access, correction, or deletion of your personal information by emailing jf@harmonypublicadjusters.com. We will respond within 30 days where legally required.
8. Changes to This Policy
We may update this policy to reflect changes to our practices or legal requirements. Updates will be posted at this URL with a revised “Last updated” date.
9. Contact Us
Harmony Public Adjusters
Phone: (469)850-3036